Engrave a date that means a lot, the initials of your soulmate or a meaningful phrase/name. You're gonna feel the nostalgia and be reminded of the good memories every time you look down at your custom piece.
• Material: High Quality Solid S925 Sterling Silver
• Finish: Sterling Silver ∙ 18K Gold ∙ Rose Gold
• Personalization: Design can fit up to 6 characters and can be personalized with Name or Special Date.
• All our work is custom made by hand with Love and Care in our workshop ♡
🌟30 Day Money-back 'No-Quibble' Guarantee
🌟Hassle-free returns guarantee
🌟Over 16K+ happy customers
Size: US size 5-11
Materials: 316 stainless steel
Never fade
SHIPPING TIME
VIP shipping: 3-7 business days to arrive;
Express shipping: 7-12 business days to arrive;
Standard Shipping: 12-18 business days to arrive.
OUR GUARANTEE
Tracking number for every order
Safe payments Visa, Paypal, Mastercard, and Apple Pay
24/7 assistancesupport@37bracelet.com
6 months quality guarantee
No hidden fees!
M A T E R I A L · O P T I O N S
❀ Silver: Gems are set on a sterling silver band, the bezel is electroformed, and then the entire ring is solidly plated in Rhodium.
❀ Yellow Gold-Filled: Gems are set on a 14K Gold-Filled band, the bezel is electroformed, and then the entire ring is heavily plated in 18K Gold.
P R O C E S S I N G ∙ T I M E
All items are custom-made to order. The processing time is 7 - 10 business days but this can change during peak seasons. Please check my home page for the most current times.
"One Jewelry,Endless love!"------Treat Yourself or Surprise him or her with the Customized INITIAL & SPECIAL DATE RING!
Proposal Date
"09.25.03 is the day he proposed to me. We have walked hand in hand for twenty years. I hope we will be together for many more years.“ - Jane
Married Date
"In a sun-kissed garden, we exchanged vows. 08.13.22, was a day etched in our hearts, a story of love, laughter, and new beginnings." - Mindy
Memorable Trip
"08.11.22, to remember our first trip to Bali. Warm weather, starry night, delicious food, and of course wine, enjoyed every moment to be with him." - Jessica
First "love you" Date
"Under the city lights, in the quiet of the park, he mustered courage, 'I love you'. 07.15.23, It was the most beautiful night I've ever had". - Cecile
Proposal Date
"09.25.03 is the day he proposed to me. We have walked hand in hand for twenty years. I hope we will be together for many more years.“ - Jane
Married Date
"In a sun-kissed garden, we exchanged vows. 08.13.22, was a day etched in our hearts, a story of love, laughter, and new beginnings." - Mindy
Memorable Trip
"08.11.22, to remember our first trip to Bali. Warm weather, starry night, delicious food, and of course wine, enjoyed every moment to be with him." - Jessica
First "love you" Date
"Under the city lights, in the quiet of the park, he mustered courage, 'I love you'. 07.15.23, It was the most beautiful night I've ever had". - Cecile
Yes. Our jewelry is meticulously handcrafted with the highest standards of quality and excellence, and we are proud of our work. We offer a limited lifetime warranty on the craftsmanship of our jewelry.
Should your jewelry require attention related to damage, please contact us for instructions on shipping your ring to us. Before your ring is shipped to us, we will need to collect a $50 deposit which covers the cost of two-way shipping (we will email you a shipping label). Upon receipt, your ring will be evaluated by one of our team members to determine if the damage is covered by our warranty. This fee will be refunded in full if the repair work is determined to be covered by our warranty. If your repair is not covered by our warranty, we will notify you with an estimated cost for you to approve before any repair work is performed. If you approve the repairs, your deposit will be applied to the total cost. If you do not approve the repairs, the deposit will be used to cover the return shipping charge after evaluation.
If a manufacturing issue is found, We will repair the damage without charge. Additionally we will cover the service and shipping cost on most minor repairs that happen within twelve months from the time you receive your product (assuming no obvious major trauma is found). Examples include diamond accent replacement, tightening of loose stones, and ring warping. Beyond the first year, minor repairs are usually required because of wear and tear, and we will charge you a service fee at our cost + shipping (if applicable).
Any repair or service by someone other than us will void this warranty. This warranty excludes coverage for wear and tear, physical abuse, theft, loss of center gemstone, and damage caused by failure to obtain the proper repairs to preserve the integrity of the jewelry. Examples of issues not covered by our lifetime warranty include: precious metals worn over a long period (in particular, in delicate areas such as prongs) will wear thin over time and requires restoration as part of normal wear and tear; the loss of gemstone(s) caused by damage or wear and tear - such as prongs catching, wearing out, or being struck by force; change in metal color due to exposure to chemicals, make-up, or baths and swimming pools; and, ring warping due to improper fit.
How to make a return or exchange?
Please contact us at support@37bracelet.com before sending back merchandise. Once your request has been approved and logged into our system, fill out this form and include it with your return. Please be sure to carefully enclose each piece in its original packaging (including all paperwork and certification) with proper padding. The package must be insured for the total purchase amount. The client will be responsible for all shipping fees and any customs duties or clearance for all shipments. Sparksurprise is not responsible for lost or damaged items during transit. Alternatively you may email us about purchasing a shipping label that includes full insurance and return address.
How can I track my order?
Please use website:https://www.17track.net/en. to track yor oreder. If this is the first time tracking your order and you see a tracking number that says "Pending", please wait a little while and refresh it.
What if my order lost in transit?
Rest assure, all our orders are protected by our Order Insurance. If your order does not arrive to you or gets lost in transit, we can certainly issue a full refund for your purchase or resend the item to you.
How do I recive my full refund?
We will offer a full refund for all returnable item, excluding shipping fee. Coupon codes will not be refunded as monetary value.
Note:According to our returns policy, we do not accept returns. Since custom products are tailored specifically to each individual, we cannot accommodate such requests. However, should any quality issues arise, we will gladly provide a replacement to the customer's specifications after confirmation by our customer service.
How can I return items?
You may check out our Return Policy first, then please contact our Customer Service about which items you want to return. Note: Item ID is needed, so that our agent can process your return request and offer the nearest return address to you.
Is it safe to use my credit card on 37Bracelet?
We accept return for refund or exchange within 30 days after delivery. Please make sure items are in good condition and original packing.
Please note that exchange will need more days than processing a new order. Since it will be quicker for you to place a new order directly, we suggest you return for refund. Please contact our Customer Service for further help.
Note:If you are unsatisfied with our custom product upon receipt, or if there are any issues with the product, please contact our customer service email at support@37jewelry.com. After verification, we will be happy to resend a replacement item. Please note that for cases where the birthstone color is incorrect, please refer to the color on our website. If there are any errors, please provide a photo for clarification so that we can make prompt corrections. Additionally, for natural gemstone rings, we use genuine stones formed by nature, so there may be slight variations in color compared to the stones shown on the website. We appreciate your understanding.
What should I do if there are two of the same charge from 37Bracelet on my bank statement?
The first text message may have been the bank's authorization message, you have not been charged. Please verify your bank card's remaining balance. If you notice that your first order has been double charged, please provide the following information to customer service and we will investigate the issue.For card transactions, please provide us your payment amount, payment currency, date of charge, the first 6 digits and last 4 digits of your card, a screenshot of the transaction details.For PayPal transactions, please provide us a PayPal transaction ID. You could also contact PayPal to get the transaction ID